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Frequently Asked Questions

Thank you for supporting our small business. We are a small, woman-owned company, and while we can't compete with the likes of Amazon, we do our best. Know that when you purchase from us, you are supporting not only our small business, but other small businesses across America. 100% of our materials and goods are American made, and we stand behind our quality and the artisans who make our wares. Thank you, from the bottom of our hearts, for believing and supporting our mission of connecting generations past and present through our heartfelt writings, wrappings and wares.

Retail Purchases

PLEASE NOTE: Orders ship via USPS First Class and Priority Mail (flat rate), and are mailed twice per week on Mondays and Thursdays. *Shipping costs are based on order total, not weight or distance. If payment made is greater than actual shipping charges, a refund will be issued to the customer for the difference.* Orders may be made via our convenient on-line store; payment is required to complete the order. We accept Visa, Mastercard, Discover, and American Express. All retail orders are non-refundable. If you have any questions, please do not hesitate to get in touch with us at

Shop Submissions

We love that you think your wares might be a fit for our shop! Kindly email information about your wholesale line to Please include links to your current catalog and line sheet, along with any other pertinent information. We do require that all items be made in the USA at this time in order to be selected as a featured vendor. 


Wholesale Ordering Information

Kindly head over to our dedicated wholesale website, for information about creating an account and placing orders, or complete our wholesale application here.

Custom Design

We offer a limited number of custom design openings each year. We work with companies looking to create the perfect first impression for their customers through a logo and branding package, or rebrand an existing look. We also work with brides looking to set the tone of their big day through a unique invitation suite - from the save the dates to the menus, we can help create your look start to finish. Email us to get started on an estimate for your custom project. 


Paid orders are generally shipped promptly within 3-5 business days; if for any reason your order may be delayed, we will contact you. Shipping costs are charged at the time of shipment and will be included on your final invoice. Most domestic and international orders ship via FedEx ground and the US Postal Service, respectively.


Cancellations, Returns & Exchanges

All cancellations must be made within 24 hours of placing your order. Any cancellations not made within the first 24 hours will incur a 10% restocking fee. Returns are accepted on undamaged, unused items in their original packaging. Returns and exchanges must be made and postmarked within one week of receiving your order.